Privacy Policy

Easy Ride is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose and safeguard your information whenever you use our website or airport shuttle booking services.

1. Information We Collect

To provide reliable transportation services, we may collect certain personal information that helps us process your bookings and communicate with you effectively.

• Full Name
• Email Address
• Phone Number
• Pickup & Drop-off Locations
• Travel Date & Time
• Booking Details
• Payment Information (processed securely)
• Device, Browser & IP Address

2. How We Use Your Information

Your information is collected only for legitimate business purposes and to improve your overall booking experience.

• Process and confirm your bookings.
• Provide ride updates and notifications.
• Respond to customer support inquiries.
• Improve our website and services.
• Prevent fraudulent or unauthorized activities.
• Comply with legal and regulatory obligations.

3. Data Security

Easy Ride implements appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, misuse, disclosure, alteration or destruction. Although no online system is completely secure, we continuously monitor and improve our security practices.

4. Cookies

Our website uses cookies and similar technologies to improve website functionality, remember your preferences, analyze visitor behavior and enhance your browsing experience. You can disable cookies through your browser settings if you prefer.

5. Sharing Your Information

We value your privacy and never sell your personal information. Information is shared only with trusted payment providers, service partners, or government authorities when required by law or necessary to complete your booking.

6. Your Rights

Depending on applicable privacy laws, you have several rights regarding your personal information.

• Access your stored personal information.
• Request corrections to inaccurate information.
• Request deletion of your personal data.
• Withdraw consent where legally applicable.
• Request a copy of your personal information.

7. Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes and enforce our agreements. Once the retention period expires, your information will be securely deleted or anonymized.

8. Third-Party Services

Our website may contain links to third-party websites or services. Easy Ride is not responsible for the privacy practices or content of those external websites. We recommend reviewing their privacy policies before providing personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or technology. Any updates will be published on this page along with the latest revision date.

10. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

Email: privacy@easyride.com
Phone: +123 5959 66
Address: 58 Street Commercial Road, Fratton, Australia